Monthly Archive: October 2012

Oct 31 2012

Outlook 2010 not opening hyperlinks after uninstalling Google Crome

If there is one thing that is part of my almost daily IT support work is to uninstall unwanted toolbars and software that installs together with other software. I will ask the client – what are you doing with all these toolbars that is installed and showing up in Internet Explorer? Their normal answer is, I don’t even know how they got there and I don’t know what they do. The likes of Google Toolbar, Ask Toolbar, Yahoo Toolbar and Babylon Toolbar are all culprits that are installed together with other software. Luckily the toolbars are easy to uninstall.

One of the other culprits is Google Crome. What irritates me more about Google Crome is that it installs together with other software and then makes itself your default internet browser. Then almost every time you uninstall Google Crome you will find that your Outlook 2010 not opening hyperlinks anymore. With other words, if you receive an email with a hyperlink to a website and you click on it, nothing happens or you get an error saying “This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.”

Outlook 2010 not opening hyperlinks after uninstalling Google Crome

To fix this problem you can follow the instructions on Microsoft Knowledge Base Article 310049.

On the article is a manual way to fix the problem or you can click on the Microsoft Fix It button to fix the problem where Outlook 2010 not opening hyperlinks after uninstalling Google Crome.

Oct 26 2012

Remove Companyweb as default Internet Explorer Home Page

When installing Windows Small Business Server 2008/2011 you will notice that part of the SharePoint Foundation is a CompanyWeb webpage that can be used as your intranet, folder sharing and other internal company functions.

The CompanyWeb is forced by Group Policies by default onto the client PC’s, so as soon as you join a PC to the domain it will set the CompanyWeb (http://companyweb) as your default home page in Internet Explorer. You can then change the default home page in IE and as soon as you log off and log back on, the CompanyWeb page is back as your home page.

So what do you do if you don’t want it as your default home page?

–   Go to START -> ADMINISTRATIVE TOOLS -> GROUP POLICY MANAGEMENT

–   In Group Policy Management, browse down to WINDOWS SBS USER POLICY

–   On the right of the window click on SETTINGS on top and click on URL’s / IMPORTANT URL’s

Remove Companyweb as default Internet Explorer Home Page

 

 

 

 

 

 

 

 

 

–   Right click on URL’s / IMPORTANT URL’s and click EDIT

Remove Companyweb as default Internet Explorer Home Page

 

 

 

 

 

 

 

 

 

–   The GROUP POLICY MANAGEMENT EDITOR will open

–   Under USER CONFIGURATION, browse to URL’s and double click on IMPORTANT URL’s on the right.

Remove Companyweb as default Internet Explorer Home Page

 

 

 

 

 

 

 

 

Change the HOME PAGE URL to the website that you want to enforce to every user. If you want every user to be able to set his own Home Page, leave the HOME PAGE URL blank and un-tick the CUSTOM HOME PAGE URL and save your setting.

Hope this helps to remove Companyweb as default Internet Explorer Home Page.

Oct 16 2012

SBS 2011 Windows Server Backup: Can’t add second Destination Backup Drive

After installing Windows Small Business Server 2011 (SBS 2011) you will want to configure the backups to keep your client’s data safe. My normal procedure is to have two External USB Hard Drives that I will add to the backup schedule and then swap them on a weekly basis. The one hard drive goes offsite and the other one stay connected for the week’s backup.

You will find that adding the first External Backup Drive to the backup schedule as a backup destination is a very smooth process, the way it should be. When you want to add the second drive you might get one of the following errors:

“The filename, directory name, or volume label syntax is incorrect”

or

“The server cannot configure the backup schedule. Please try again.”

 

SBS 2011 Windows Server Backup: Can’t add second Destination Backup Drive

 

 

 

 

 

 

 

 

 

 

SBS 2011 Windows Server Backup: Can’t add second Destination Backup Drive

 

 

 

 

 

 

 

 

 

This issue is related to a SBS 2011 bug that forces you to have both Destination Drives connected to the server when you configure your Windows Server Backup Schedule.

You can read this article Knowledge Base KB2009365 for the full solutions, but I jumped straight to Option 3 on the article because I didn’t have both drives with me at the time.

Here is the solution that worked for me:

  • Open an elevated Command Prompt (Administrative Rights) and run the following command to determine the Disk Identifier of the Destination Drive you want to add.

Wbadmin get disks

  • The output will provide you with a list of all the drives available on your server. Go through the list and make a note of the Disk Identifier number

Disk Identifier: {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}

wbadmin get disks output

  • In the Command prompt, run the following command. This will add the new disk to your Windows Server Backup Schedule. Use the Disk Identifier that you noted above as the “AddTarget” parameter.

Wbadmin enable backup –addtarget:{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}

wbadmin addtarget output

  • Follow the prompts and type “Y” for yes when asked “Do you want to enable scheduled backups with the above settings?”

That’s it, your new Windows Server Backup Destination Drive should be added to the Backup Schedule and you can go ahead and run the backups.

Oct 08 2012

Updating SharePoint Foundation 2010 database using PSCONFIG after updates were installed

Microsoft released a new Service Pack 1 for Microsoft SharePoint Foundation 2010 in late 2011. When you install Windows Small Business Server 2011 you will find that this server pack is do not ship with the CD. It will be part of the Windows Updates and will install sooner than later on your new server.

SharePoint Foundation 2010 needs a two-step patching process. After the updates are installed you will need to complete PSCONFIG to update the SharePoint database. SBS2011 might also request or remind you to run the PSCONFIG command to update the SharePoint database and you will receive this message.

SBS2011 PSConfig Message

NOTE: If you don’t complete the PSCONFIG, you might experience unexpected SharePoint Search failures and all backups may stop working on the affected server.

This error might be visible in the Application Event Log:

PSCONFIG Eventlog Error

To update the SharePoint database you need to manually run the following command:

–    Open a command prompt (with Administrative rights)

–    Go to the following directory

     C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\BIN

–    Type the following command at the command prompt and press enter

     PSConfig.exe –cmd upgrade –inplace b2b –force –cmd applicationcontent –install –cmd installfeatures

During the upgrade of the SharePoint database, the Company website will be unavailable. The PSCONFIG command will take at least 5 minutes to complete but can take up to 15 minutes depending on your database size.

Oct 07 2012

Move Users Shared Data and Users Redirected Documents to a different location

When you install Windows Small Business Server 2011 it will install the Users Shared Data folder and Users Redirected Documents to its default location. The default location is C:\Users\Shares and C:\Users\FolderRedirections. Most of the time you will have your Operating System split from your Data Storage drives and that will mean that you would want to move the Users Shared Data and Users Redirected Documents to the other Data Storage drives.

Here are the steps on how to move the Users Shared Data and Users Redirected Documents do a different location:

NOTE: Never try to move these folders manually. In SBS2011 always use the available Wizards to complete the tasks.

 

  1. Open the Windows SBS Console.
  2. Click on Backup and Server Storage tab and then click on Server Storage.
  3. In the tasks pane on the right hand side you will find the following options to start the Wizard to move the location of these folders – Move Users Shared Data and Move Users Redirected Documents Data.
  4. When the Wizard opens, follow the instructions and when it asks you for the new location, browse to where you want the folders to be moved and complete the Wizard.

Your Users Shared Data and Users Redirected Documents data will be moved safely to the new location.

Windows SBS Console Server Storage Window

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