Monthly Archive: February 2014

Feb 24 2014

Procedure entry point K32GetProcessImageFileNameW

A client of mine subscribed to Office 365 Small Business Premium and then tried to install Office 365 ProPlus on a Windows Vista operating system to set up Exchange Online. As soon as the installation starts the following error are displayed. The procedure entry point K32GetProcessImageFileNameW could not be located in the dynamic link library KERNEL32.dll.

There are two reasons why you received this error.

Installing Office 365 ProPlus on Windows Vista

The reason why you will receive the Procedure entry point K32GetProcessImageFileNameW error in Windows Vista is simply because Microsoft Office 2013 is not compatible with Windows Vista. Just remember the Office 365 ProPlus is the same as Microsoft Office 2013 Professional Plus.

Microsoft Office 2013 compatibility list:

–          Windows 7 (32-bit or 64-bit)

–          Windows 8 (32-bit or 64-bit)

–          Windows 8.1 (32-bit or 64-bit)

–          Windows Server 2008 R2 (64-bit)

–          Windows Server 2012 (64-bit)

You can solve this issue by installing Microsoft Office 2010 on your Windows Vista operating system.

Here is an article that will guide you to where you can download Microsoft Office 2010 and then use your Office 365 Small Business Premium subscription to activate it and setup Exchange Online on a Windows Vista computer.

If you bought the Microsoft Office 2013 box product (retail version) and you did not know that it’s not compatible with Windows Vista, your best option is to upgrade to Windows 7 or Windows 8.

Installing Office 2010 on a Windows Vista

You might receive the Procedure entry point K32GetProcessImageFileNameW error when you try to install Microsoft Office 2010 on Windows Vista operating system.

To solve this issue, download and install Windows Vista Service Pack 1 (SP1). Then try to install Microsoft Office 2010.

Download Windows Vista Service Pack 1 (SP1)

Download Windows Vista Service Pack 2 (SP2)

Feb 17 2014

Enable or Disable Taskbar on Extended Second Monitor

Sometimes you would want to enable or disable taskbar on extended second monitor. In my case I connected a second monitor to my laptop to be used as an extended monitor. After extending my desktop to the second monitor the Taskbar was shown on both monitors, so the monitor is extended but the Taskbar is duplicated.

 

How to Enable or Disable Taskbar on Extended Second Monitor:

Right Click on the Taskbar and select PROPERTIES.

Enable or Disable Taskbar on Extended Second Monitor

Under the TASKBAR tab, uncheck the SHOW TASKBAR ON ALL DISPLAYS to disable the taskbar to be duplicated on your extended second monitor or check the option to enable the Taskbar on all monitors.

Enable or Disable Taskbar on Extended Second Monitor

And that is it! Easy enough to enable or disable taskbar on extended second monitor.

You can also choose how you want the TASKBAR BUTTONS to be shown by changing the options under SHOW TASKBAR BUTTONS ON.

Feb 15 2014

Product Key entered does not match any of the Windows Images

Ever wanted to reload a new laptop with Windows 8? Chances are very good that you will receive the error “The Product Key entered does not match any of the Windows Images available for installation”.

Let me explain why you are getting this error message and how to get passed this problem and completing your Windows 8 installation.

Why would you want to reload a new out-of-the-box laptop?

There are many reasons for this, but in my case, I had Microsoft Volume Licenses available to install. So I basically bought a new laptop with pre-installed Windows 8.1 Single Language. The reason for this is simple – to save money! I will then take Windows 8.1 Professional that I have under my Microsoft Volume License Agreement and reload the Operating System. Other reasons could be to install a pre-configured company Image, or maybe just reloading your new laptop to get rid of all the junk that the laptop manufacturers install together with the Operating System.

What has changed in Windows 8 that makes this difficult?

With the previous versions of Windows when you buy a new laptop, there would be a Microsoft Product Key Sticker underneath the laptop. That is your license for your Operating System. With Windows 8, Microsoft has change this so that the Product Key is stored in the UEFI or previously known as the BIOS. This is basically to prevent piracy so when you reload your laptop with the Operating System that it shipped with, it never asks you to enter a Product Key, but automatically fetches the Product Key from the UEFI and activate your copy of Windows. This means that if you want to change your Operating System from Windows 8.1 Single Language to Windows 8.1 Professional you will receive the error “The Product Key entered does not match any of the Windows Images available for installation”, because the license for Windows 8.1 Single Language does not work for Windows 8.1 Professional.

In my case I’ve booted from the Windows 8.1 Professional disk on the new laptop. The installation will ask you for location and language.

Windows 8 Installation to bypass UEFI Product Key

 

When you click next you will receive the error “The Product Key entered does not match any of the Windows Images available for installation”.

Product key entered does not match any windows images

How to bypass the UEFI Product Key.

To bypass the UEFI Product Key, you will have to create a Windows Installation Disk and manually place a Product ID file (PID.txt) on the disk to override the UEFI Product Key.

I used PowerISO to create the ISO file for my Windows Installation Disk. (Make sure you have a registered copy. The free copy has limitations)

1. Insert your Original Windows 8.1 Professional disk in your DVD driver and use PowerISO to create an ISO file of the disk on your hard drive. Is you have a Microsoft Volume License Agreement, download the Windows 8.1 Professional ISO file from your Download Centre.

2. Open notepad and create a PID.txt file as shown below. Replace the “X”s with your Product Key from your Windows 8.1 package or your Volume License Agreement.

Create PID.txt File

3. Edit the ISO file that you created with PowerISO and insert the PID.txt file into the /sources folder and save the ISO file.

4. Burn the ISO file that contains the PID.txt file to DVD.

5. Use the DVD to boot on your new laptop. Windows 8 will then bypass the UEFI Product key and use the Product Key that you have placed in the PID.txt file.

Hope this will help you preventing the error “The Product Key entered does not match any of the Windows Images available for installation” as it took me almost a full day to get passed this issue.