A huge amount of my clients has moved from Office 2010 to Office 2013. For some of them its again a big move as Office 2013 looks different and is also designed to work better on tablets and devices with touch screens and it also integrates with Office 365 and your Microsoft Online Account.

However, I had a couple of instances where I needed to come up with some solution to improve Office 2013 performance. Some of my clients complained that Office 2013 is slow, especially when you use Excel 2013. Most of these clients are using Windows 7 Pro but I had instances where these performance issues occur on a Windows 8 Pro machine too. I even had issues on a brand new computer with an i5 Processor and 8GB memory so it looks like the issue is not related to old computers or resource related. I have done some research to found a solution to improve Office2013 performance and came up with this solution that did work for some of my clients. I have to note that it did not work for everyone and that I had to revert those clients back to Office 2010. Hopefully Microsoft will sort this out in the first Service Pack for Office 2013.

Here is what I came up with, hope it works for you:

Disable Unnecessary Animations to Improve Office 2013 Performance

Office 2013 comes with a whole new UI and with that Microsoft wants it to match Windows 8 and also make it more “touch screen ready”. Some of these enhancements include Animations that pops up and are shown while you type, switching between menus, etc. These Animations can sometimes be annoying and I also found that if you disable them completely, it can speed up your working experience with Office 2013.

Here is the steps on how to Disable Unnecessary Animations:

Open REGISTRY EDITOR by pressing the WIN+R key combination to launch the RUN dialog box. Then type in REGEDIT and press ENTER.

RUN dialog box with regedit








Once the REGISTRY EDITOR has opened, go to the following registry key:


In the pane on the right, create a new DWORD DisableAnimations and set the value to 1.
If there is no “Graphics” key under “Common” create a new KEY by right-clicking on “Common”, select NEW and KEY. Name it Graphics. Then create the new DWORD DisableAnimations in the right-side pane.

DisableAnimations DWORD Registry Key

When you done, close Registry Editor and open any Office 2013 application. You will notice that this had improve Office 2013 performance.

If you want to restore the default animations, go back into the Registry Editor and change the DisableAnimations value to 0 or simply delete the DWORD.

Hope this will help you improve Office 2013 performance as it did work for the majority of my client that were experiencing issues with Office 2013.

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When you are a Microsoft Cloud Partner like us, then you will notice that after 90 days of signing up a new customer for Office 365, the customer will be requested to change their mailbox password. If you look at the security aspect this is a very good thing to prevent unauthorized access to your Office 365 Portal or even worse, your emails.

But you will get the request from time to time that customers want to extend the period beyond 90 days. Most of the customers requesting this are the ones with a laptop, smartphone, tablet and other devices where they access their mail from. The moment they change the password, the password need to be changed on all the devices.

What I normally do is to extend the Password Expiration Policy to make this easier for the client. As far as I know there is no way to disable the Password Policy all together but extending it make the hassle less for the customer.

Change Password Policy in Office 365:

First log in to your Microsoft portal (portal.microsoftonline.com)

In the menu on the left, click on SERVICE SETTINGS.

Change Office 365 Password Policy











Then click on PASSWORDS at the top of the window.

You will then have the option to change the Password Expiration Policy.The default “Days before password expire” is normally 90 days. You can change that anything between 14-730.
You can also change how many days before the password will expire you will get notified about the expiration.

Office365 Password Policy









After you made the desired changes, SAVE your settings and that should be it!

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If there is one thing that is part of my almost daily IT support work is to uninstall unwanted toolbars and software that installs together with other software. I will ask the client – what are you doing with all these toolbars that is installed and showing up in Internet Explorer? Their normal answer is, I don’t even know how they got there and I don’t know what they do. The likes of Google Toolbar, Ask Toolbar, Yahoo Toolbar and Babylon Toolbar are all culprits that are installed together with other software. Luckily the toolbars are easy to uninstall.

One of the other culprits is Google Crome. What irritates me more about Google Crome is that it installs together with other software and then makes itself your default internet browser. Then almost every time you uninstall Google Crome you will find that your Outlook 2010 not opening hyperlinks anymore. With other words, if you receive an email with a hyperlink to a website and you click on it, nothing happens or you get an error saying “This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.”

Outlook 2010 not opening hyperlinks after uninstalling Google Crome

To fix this problem you can follow the instructions on Microsoft Knowledge Base Article 310049.

On the article is a manual way to fix the problem or you can click on the Microsoft Fix It button to fix the problem where Outlook 2010 not opening hyperlinks after uninstalling Google Crome.

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I’ve had this the other day. A client phone and say that when she print an email, it prints the attachments too. What she means is that she only wants the Message Body to print and not the attachments, but when she hits print, it prints the message body as well as the attachments. Now this can be very annoying, especially if the attachment is 30 pages and you only want to print the one page message body.

So here is the solution:

In Outlook 2010.

Click on FILE -> PRINT


Right at the bottom of the screen there is an option “Print attached files. Attachments will print to the default printer only”

Uncheck this option and DONE…

Print Attachments Option

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